Delivery & Returns

Delivery

We ship your order quickly and reliably with our shipping partner DHL.

Delivery time:
Standard shipping typically takes 2–5 business days within Germany. Express shipping takes 1–2 business days. Express orders placed after 3 p.m. on Fridays are shipped on Mondays. We do not currently offer shipping outside of Germany

Shipping costs (Germany):

  • Standard shipping €5.90
  • We offer free standard shipping on orders over €100.
  • Express shipping €15
  • If only one book is ordered, we will send it as a book shipment for €2.70.

Once your order has been shipped, you will receive a shipping confirmation by email with your tracking number .

Return

Want to return one or more items? No problem! You can return your order free of charge within 14 days of receiving the goods, without giving a reason.

Here's how the return process works:

  1. Send us a short message to hello@studioeasy.de with your name, order number and information about which products you would like to return.
  1. We will provide you with all relevant information regarding the return.
  1. Pack the item(s) securely and return them to us using the return label we will send you.

Return shipping costs:

Returning goods to us is free of charge (see conditions above)

Refund:
After receiving and inspecting the return, we will refund the purchase price to the original payment method within 5-7 working days .